Customer using Opal card

Ticketing options

There are a range of fare options for travel on public transport available depending on who you are, where you are, how far you travel and how often you travel.

Sydney and surrounding regions

An Opal card makes travelling on trains, buses, most ferries and light rail easy and convenient across Sydney, Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

Opal cards are smartcard tickets that you keep, top up and reuse to pay for travel.

You only need to get an Opal card once by going directly to one of the 2,100 Opal card retailers. You will need to add value or top up your card balance and then you're ready to travel.

You can also go to the Opal website or call 13 67 25 (13 OPAL) to obtain an Opal card and have it mailed to you.

Alternatively, you can purchase Opal single trip tickets from machines located at selected train stations, ferry wharves and light rail stops. Check for the location of Opal top up and single trip ticket machines when planning your trip.

Opal single bus tickets are available on-board buses. However this does not include on Prepay buses or from PrePay bus stops. PrePay buses accept Opal card only.

Travelling with an Opal card is your best option so you can access cheaper fares, off-peak train fare discounts, the daily and weekly travel caps.

Learn more about Opal, travel benefits and topping up your Opal card on the Opal website.

Regional and rural NSW

When travelling by train or coach on Regional NSW TrainLink services, you will need to pre-book your seat. You can do this on the NSW TrainLink website, by calling 13 22 32 or you can visit your local NSW Trainlink Travel Centre in person. You can use the trip planner to see whether your train service needs to be pre-booked.

For help booking online please visit NSW TrainLink and watch their how to video.

When using regular local bus services, you can purchase a ticket from the driver. For fares, contact the local bus operator.

When catching the ferry outside of Sydney, check the ticketing information with the ferry operator before you travel.

The trip planner can help you plan your trip in regional NSW but currently cannot give you the fare. You will need to contact the local transport operator for ticket and fare information.

Discounted Fares for concession card holders

Did you know that NSW Pension Card holders are entitled to four free one-way Economy trips within NSW each year? You can even pay a little extra to upgrade from Economy to First class. And once you’ve used all your free trips, discounts still apply. Seniors Card holders can travel year-round for 50% off the full adult fare in Economy or First Class.

For more details please visit NSW TrainLink or contact 13 22 32.